Terms and Conditions

Welcome to picktize.com, your trusted destination for premium baby products. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” or “you”) and Picktize (“we,” “us,” or “our”) governing your access to and use of our website, services, and purchases. By accessing, browsing, or making a purchase on Picktize.com, you acknowledge that you have read, understood, and agreed to comply with these Terms in their entirety. If you do not agree with any provision herein, you must immediately cease all use of the Site. We reserve the right to modify these Terms at any time without prior notice, and your continued use after such changes constitutes acceptance. It is your responsibility to review these Terms periodically.

Introduction

Picktize.com operates as a specialized e-commerce platform dedicated to providing high-quality baby toys, essential accessories, and carefully curated products for infants and toddlers. We combine rigorous safety standards with thoughtful design to deliver products that bring joy to families worldwide. These Terms and Conditions represent the complete framework for using our services, replacing all previous agreements. By engaging with our website, you acknowledge that you have the legal capacity to enter into this agreement and will comply with all stated provisions. For clarification on any term, please contact our support team at support@picktize.com before proceeding.

Acceptance of Terms

Your use of picktize.com in any capacity – whether browsing as a guest, creating an account, or completing purchases – serves as explicit acceptance of these Terms and Conditions along with our Privacy Policy. We maintain the right to periodically update these terms to reflect operational changes, legal requirements, or improved user experiences. Material changes will be prominently displayed on our website with advance notice when possible. Your continued use after such modifications constitutes binding acceptance of the revised terms. We strongly advise reviewing this document during each visit to remain informed of your rights and obligations.

Eligibility

Access to picktize.com’s services is strictly limited to individuals who have reached the age of legal majority in their jurisdiction (typically 18 years or older). By creating an account or making purchases, you legally affirm that you meet these age requirements and possess the legal capacity to enter into contracts. Furthermore, you confirm that your use of our services complies with all local, national, and international laws applicable in your region. We reserve the right to request age verification and terminate accounts that fail to meet these criteria without notice.

Account Registration

While basic browsing doesn’t require registration, full access to our services necessitates creating a secure account. During registration, you must provide complete, truthful, and current information as prompted, including a valid email address for verification. You bear exclusive responsibility for maintaining the confidentiality of your login credentials and for all activities conducted through your account. Immediate notification is required if you suspect any unauthorized access by contacting support@picktize.com. We implement industry-standard security measures, but users must exercise reasonable precautions such as using strong passwords and logging out after each session, especially on shared devices.

Product Information

We dedicate significant effort to ensuring product listings on picktize.com contain detailed, accurate descriptions accompanied by high-resolution images from multiple angles. However, slight variations may occur in product colors due to individual monitor calibrations or minor manufacturing differences. All dimensions and specifications are approximate. We reserve the unilateral right to correct any pricing errors, update product details, or discontinue items without prior notice. While we strive for perfection, we cannot guarantee that every product description is entirely error-free, though we promptly address any verified inaccuracies brought to our attention.

Orders and Payment

When placing orders through picktize.com, you agree to supply complete and accurate payment information, including current billing addresses and valid payment method details. We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment processors. Each order undergoes verification procedures to prevent fraud, during which we may request additional identification documents. Order confirmation emails will be sent upon successful payment processing. Picktize expressly reserves the right to cancel any order that displays signs of fraudulent activity, payment issues, or violation of these Terms, with notification sent to the provided email address.

Shipping and Delivery

We partner with reliable logistics providers to deliver orders within 4-12 business days to most destinations, though remote locations may experience slightly longer transit times. Customers receive tracking information via email once their package enters the shipping network. Shipping costs vary based on package weight, destination, and selected delivery speed. You are solely responsible for providing a complete and accurate delivery address. Picktize cannot be held liable for delays caused by incorrect addresses, customs clearance, weather events, or other unforeseen circumstances beyond our reasonable control. Signature requirements may apply for high-value shipments.

Returns and Refunds

To maintain the highest standards of product integrity and customer protection, we enforce a detailed return policy. Returns or refunds will only be processed when accompanied by a continuous, unedited unboxing video recorded from the moment of package receipt through full product inspection. This video evidence must clearly show:

1. The unopened shipping package with visible label
2. The unboxing process without cuts or edits
3. Any visible damage or discrepancies from the ordered items
4. All included components and accessories

Claims must be submitted within 7 days of delivery. After thorough review, approved cases may receive store credit, replacements (subject to availability), or refunds to the original payment method at our discretion.

User Responsibilities

As a valued member of our community, you agree to use picktize.com responsibly and lawfully. Specifically, you must:

1. Maintain truthful and current account information
2. Refrain from uploading harmful content (malware, viruses, etc.)
3. Avoid any activity that could compromise site security or performance
4. Respect all intellectual property rights
5. Not attempt unauthorized access to systems or other accounts
6. Not engage in fraudulent activities including false claims

Violations may result in immediate account suspension, termination of services, and potential legal action depending on severity. We reserve full discretion in enforcing these standards.

Intellectual Property

All visual, textual, and functional elements of picktize.com – including but not limited to product designs, logos, graphics, interface elements, and compiled code – constitute protected intellectual property owned by Picktize or our licensors. These assets are safeguarded by copyright, trademark, and other applicable intellectual property laws internationally. No content from our website may be reproduced, modified, distributed, displayed, or used for derivative works without express written permission. Limited personal use for shopping purposes is permitted, but commercial exploitation without authorization constitutes infringement subject to legal consequences.

Limitation of Liability

To the maximum extent permitted by governing law, Picktize and its affiliates shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising from your use of the website or products purchased through it. This comprehensive limitation covers (without limitation) damages for lost profits, data loss, business interruption, or personal injury, even if advised of the possibility of such damages. Our total liability for any claims related to these terms or your use of the services shall not exceed the amount you paid to Picktize during the six-month period preceding the claim. Some jurisdictions do not allow certain liability limitations, so these terms will apply only to the fullest extent permitted by law in your territory.

Dispute Resolution

We prioritize amicable resolution of any disagreements related to our services. Before pursuing formal action, you agree to first contact us at support@picktize.com with detailed information about your concern, allowing at least 30 days for resolution attempts. If unresolved, disputes will be settled through binding individual arbitration administered by a recognized arbitration authority, with proceedings conducted in English. Class actions and jury trials are expressly waived. This provision survives termination of your account or these Terms. Notwithstanding the above, either party may seek injunctive relief in court for intellectual property violations or unauthorized access.

Governing Law

These Terms and Conditions shall be interpreted, construed, and enforced in accordance with the laws of the jurisdiction where Picktize is legally established, without regard to its conflict of law provisions. Any legal proceedings must be brought exclusively in the competent courts of that jurisdiction, unless mandatory consumer protection laws in your residence require alternative handling. International users remain responsible for compliance with local laws regarding online conduct and acceptable content, while recognizing that all transactions with Picktize are governed by these Terms.

Modifications to Terms

Picktize reserves the irrevocable right to modify, amend, or replace these Terms at any time to reflect changes in our business model, legal requirements, or service enhancements. Significant changes affecting user rights will be communicated through prominent website notices and/or email notifications where feasible. The “Last Updated” date at the top of this page indicates the latest revision. Your continued use after such changes constitutes binding acceptance. If you disagree with amended terms, your sole remedy is to discontinue using our services and close your account by following the prescribed procedures.

Contact Information

For assistance with orders, account issues, or general inquiries, our dedicated support team can be reached at support@picktize.com. We strive to respond to all legitimate inquiries within 2 business days. When contacting us, please include relevant details such as order numbers, screenshots, or error messages to facilitate efficient resolution. For legal notices or formal complaints, a physical mailing address is available upon request through our support channel.

Miscellaneous

These Terms represent the complete and exclusive agreement governing your relationship with Picktize, with the following specific provisions:

1. Entire Agreement
   1. These Terms supersede all prior written or oral agreements between you and Picktize
   2. Any conflicting terms in other documents are void unless expressly incorporated herein
   3. Representations not contained in these Terms shall not be binding upon either party
2. Severability
   1. If any provision is found invalid or unenforceable by competent authority
   2. The remaining provisions shall remain in full force and effect
   3. The affected provision shall be modified to the minimum extent necessary to make it valid
3. Waiver Policy
   1. Our failure to enforce any right or provision does not constitute a waiver
   2. Waivers must be made in writing and signed by authorized Picktize representatives
   3. Single instance waivers shall not establish precedent for future cases
4. Transfer of Rights
   1. User accounts and obligations are non-transferable without our written approval
   2. Picktize reserves the right to assign or transfer our rights without restriction
   3. Any unauthorized transfer attempts will result in immediate account termination
5. Service Availability
   1. The website operates 24/7 except during scheduled maintenance periods
   2. Emergency maintenance may occur without prior notice when necessary
   3. We are not liable for service interruptions beyond our reasonable control
6. Account Management
   1. Deletion requests can be submitted through account settings or customer support
   2. All pending orders must be completed or canceled before account closure
   3. Certain transaction records may be retained as required by law
7. Relationship of Parties
   1. No agency, partnership, or joint venture is created by these Terms
   2. Users are independent consumers with no authority to bind Picktize
   3. No employment or fiduciary relationship is established through website use

These provisions shall survive termination of your account or these Terms. For any questions regarding these miscellaneous provisions, please contact our legal department through the support channels provided elsewhere in these Terms.